Shipping Information

Shipping Options

We offer several shipping options to meet your needs. All orders are processed and shipped within 1-2 business days.

Free Shipping

Enjoy free standard shipping on all orders over $50 within the continental United States. No coupon code needed—free shipping is automatically applied at checkout!

Processing Time

Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays). Once your order is processed and shipped, you'll receive a shipping confirmation email with tracking information.

Shipping Locations

Currently, we ship within the United States only, including:

• All 50 states
• Puerto Rico
• US Virgin Islands
• APO/FPO addresses

We are working on expanding our shipping options to include additional international destinations.

Order Tracking

Once your order ships, you'll receive an email with your tracking number. You can track your order by:

• Clicking the tracking link in your shipping confirmation email
• Logging into your account and viewing order history
• Using the tracking number on the carrier's website
• Visiting our Track Order page

Delivery Issues

Damaged Packages

If your package arrives damaged, please contact us immediately at support@officezaa.com or 1-800-OFFICEZ. Include photos of the damage, and we'll arrange for a replacement or refund.

Missing Packages

If your tracking shows delivered but you haven't received your package, please:

1. Check with neighbors or household members
2. Check around your delivery location (porches, mailboxes, etc.)
3. Contact the carrier using your tracking number
4. Contact us if the package cannot be located

Wrong Address

If you need to change your shipping address, please contact us immediately after placing your order. Once an order has shipped, we cannot change the address, but we can help arrange a return and reshipment if needed.

Large Item Shipping

Large items such as furniture may require special handling and shipping arrangements. For these items:

• Shipping times may be longer (5-10 business days)
• Freight delivery may be required
• Additional shipping charges may apply
• Delivery may require scheduling an appointment

You'll be notified of any special shipping requirements before checkout.

International Shipping

International shipping is not currently available, but we're working on expanding our services. Please check back soon or contact us to be notified when international shipping becomes available.

Questions?

If you have any questions about shipping, delivery, or your order status, please don't hesitate to contact us:

• Email: shipping@officezaa.com
• Phone: 1-800-OFFICEZ
• Hours: Monday-Friday, 8 AM - 6 PM EST